Order bot
Menu, Q&A, order and booking intake. Every request lands in your chat instantly.
For services, bookings and orders
- A flow built around your process, not a template
- Notifications for you and the client
- Order stats
Telegram bots · Mini Apps · Warsaw
Telegram bot and Mini App development end to end: the bot captures leads and replies 24/7, while a Mini App opens a storefront, booking and payment right inside Telegram - with no app to install.
From €190live in 1-2 weeks
Tech: Telegram Bot API · Mini Apps (TWA) · TypeScript · Node.js / Python · aiogram / grammY · TON Connect · Telegram Stars · Supabase / Postgres · n8n / Make · amoCRM · Bitrix24
The problem
As long as orders come in via "DM us", money leaks in three places.
Clients write in private messages and comments, the manager replies when they can. Half the requests go cold before an answer. A bot takes an order in 20 seconds, any time of day.
A native app starts at €1,800 and takes months, and nobody wants to install it anyway. A Mini App opens inside Telegram instantly: no stores, no review, no install.
Manual orders, verbal confirmations, payment by bank transfer - it looks amateur and loses buyers. In Telegram people pay by card and BLIK right in the chat, without leaving the conversation.
Live demo
The client taps a button in the chat, a mini-app opens, they pick a service and pay with ★ Stars - without ever leaving the messenger.
01 · Bot
The bot greets the client, answers questions and opens the app with one button - no install needed.
Formats
Three typical scenarios - from simple order intake to a store inside Telegram. Prices and timelines are honest, straight from practice.
Prices current as of October 2026
Menu, Q&A, order and booking intake. Every request lands in your chat instantly.
For services, bookings and orders
Answers questions from your knowledge base, qualifies leads and logs everything in the CRM.
For a steady stream of questions and real conversations
A full app inside Telegram: storefront, cart, card and BLIK payments in the chat.
For stores, delivery and bookings
Scenarios
A Telegram bot pays off where your customers already live in the messenger and you're still replying by hand.
The bot asks three questions, writes the client into the calendar and sends you a card in chat. At 3am it answers exactly as it does at noon.
Catalog with photos, cart and payment inside Telegram. The customer never leaves for a website or installs anything.
An AI bot answers from your documents and hands anything complex to a human with the conversation context intact.
Moderation, welcome flow, subscription checks, paid access and broadcasts that don't get you flagged.
Shift reports, checklists, purchase requests and task notifications right in the work chat.
Appointment reminders, membership renewals and abandoned carts. Open rates in Telegram are several times higher than email.
A storefront, booking flow or customer area opens from a button in chat. Far cheaper than a mobile app and nothing to install.
Open slots, reservation, deposit and rescheduling. Fits studios, courts, apartments and independent specialists.
Selling access, renewals and automatic cut-off when payment lapses. Stars, TON or card, whichever the customer prefers.
Captures leads, answers FAQs, qualifies and hands only warm ones to your team - 24/7, in several languages.
A full app inside Telegram: storefront, booking, cart, account. No install, no detour to a website.
Telegram Stars, TON, or Stripe / local gateways - the client pays without leaving the messenger. Receipt lands in the chat.
Every lead and payment flows into amoCRM, Bitrix24, HubSpot or Google Sheets - no manual copy-paste.
Lead capture from a channel, moderation, paid-access gating, auto-posting and segmented broadcasts.
A metrics dashboard, conversation logs, hosting and changes. You see what's happening and pay only for what you need.
Zero risk
Not verbal promises - actual clauses in the contract we sign before work starts.
The price is set before we start and doesn't change along the way. If the scope grows - we agree on a new quote first, then I build.
The launch date is in the contract. If a delay is on me, you get a discount for every week it slips.
The bot is created on your account; tokens, code and database stay with you. Switch developers - the bot keeps working.
For a month after launch I make changes for free: copy, buttons, flows. No tickets, no queues, no "that's a new quote".
The process
A typical plan for an AI bot. A simple order bot goes through the same steps in a week, a Mini App takes 2-4 weeks.
30 minutes on the task: what clients ask, what they order, where leads should land. I sketch the conversation flow, give a quote, we sign the contract.
I build the bot or Mini App: buttons, screens, copy. A test version shows up in your Telegram almost right away - you poke around and comment as I go.
I wire up in-chat payments, CRM, team notifications. For an AI bot I build the knowledge base from your materials and run it through tricky questions.
I move the bot to your account and we go live with real clients. You get the access and a stats view: conversations, orders, payments.
Starting price
A 24/7 bot for leads and support; a Mini App with storefront and ★ checkout as the next step.
Bot API · Mini App · Stars/TON · CRM
Describe the task in two sentences. You get a fixed price, a timeline and a plan. If it isn't a fit for us, we say so straight away and point you elsewhere.
Comparison
There's more than one way to take orders from Telegram. Here is what each one gives and what it costs.
| Bot by buildbyalex | Bot builder | Manager in DMs | |
|---|---|---|---|
| Upfront | €190-890 one-time | €15-100/month subscription | €0 |
| Replies | instantly, 24/7 | from a template, 24/7 | when they get to it |
| AI answers from your base | limited by plan | knows it, if they remember | |
| Card and BLIK payments in chat | rarely | "transfer to my card" | |
| Leads in CRM | for an extra fee | if they don't forget | |
| Broadcasts and notifications | yes | by hand | |
| Bot, tokens and database are yours | you rent a platform | chat history on someone else's phone | |
| Changes later | €35/hour, anything you want | plan limits | - |
The Telegram API is free, bot hosting runs €5-30 a month. No platform subscriptions.
A Mini App lives inside Telegram: the client installs nothing, needs no App Store or Google Play, and is already logged in. It opens from the bot in a second, runs at native speed and instantly knows who the user is. For booking, storefronts and payments that's less friction than a website - and a fraction of the cost of a native app.
Yes. I plug in AI that handles up to ~80% of typical questions on its own - FAQ, order status, bookings - around the clock, and passes the harder cases to a human. That's the difference between a tailor-made solution and a basic command bot.
A free BotFather bot handles simple commands. It won't build a Mini App with payments, CRM integrations, an admin panel, or production hosting that doesn't fall over. You get a finished, maintained business solution - not a skeleton to tinker with yourself.
Yes. Customer data stays on your side (your server / CRM), communication goes over Telegram's encrypted API, and data from Telegram is verified (initData). I don't store sensitive information in the chat itself - we work in line with GDPR.
A simple lead bot - from €190, 1-2 weeks. A bot with AI replies and CRM integration - from €390. A Mini App with a storefront and checkout - from €890. Hosting is €5-30/mo, the Telegram API is free, and changes are €35/hr with no retainer. Exact quote and timeline after a short call.
Via Telegram Stars (the built-in currency) or crypto through TON - payment without leaving the chat. For cards and PLN I plug in Stripe or Przelewy24 inside the Mini App. We pick what fits your audience.
Telegram is the #2 messenger in Poland after WhatsApp - around 4 million users, and growing. For Ukrainian- and Russian-speaking audiences it's the primary channel. If your clients are on Telegram, the bot and Mini App meet them where they already are.
Yes. Leads and payments write to amoCRM, Bitrix24, HubSpot or a sheet, the bot calls your site / API, and notifications hit your Telegram. This is exactly the 'connect your tools' work - no manual data transfer.
You do - fully. Source code, bot token, payment accounts and the database are registered to your company and handed over by contract. I don't lock you in: grow it yourself or with any developer.
We work across all of Poland and remotely - Warsaw, Kraków, Wrocław, Gdańsk, Poznań or a smaller town, it makes no difference. Calls, demos and handover happen online; the contract and payment are remote. An in-person meeting in Warsaw is available on request.
A lead-intake bot starts at €190, an AI bot wired into your CRM at €390, a Mini App with storefront and payments at €890. That covers the scenario, development, hosting setup, testing and handover of the token and source code.
Yes. The customer picks a product or service in chat, pays with Telegram Stars, TON or a card, and you get the order and the payment without confirming anything by hand. Order data goes straight into your CRM or spreadsheet.
Yes: subscription checks, paid access to a private channel, welcome flow, moderation and broadcasts to your subscriber base. All within Telegram's rules, with no risk of a ban.
A Mini App opens inside Telegram from a button: nothing to install, the user is already signed in, payment takes two taps. It costs a fraction of a mobile app, but it only lives inside Telegram.
Telegram is Poland's second messenger with roughly 4 million users, and the primary channel for Ukrainian- and Russian-speaking audiences. If your customers sit in those groups, a bot pays back faster than ads.
We received a request to develop an online store that included an AI-powered chatbot and Stripe payment integration. Everything was delivered on time, and we’re continuing to work together. I highly recommend them.
An excellent developer and a true professional. The work was completed strictly on time, communication was pleasant, everything was done quickly and to the point. I highly recommend him to anyone looking for a reliable, competent specialist.
A great programmer. He created an online store quickly and on time.
Free 30-minute call. No sales pitch - just a real conversation about what you need and whether we're the right studio to build it.
No sales pitch - just a clear read on your scope.